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Thread: Unable to log in from my laptop or computer

  1. #1
    Member RAIVEN's Avatar
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    Unable to log in from my laptop or computer

    I have been unable to login from my mac book pro or my iMac all day. The phone works fine though. BTW I can not buy gems from my phone. I actually clicked on that one by accident. The message is that gems are unavailable on the phone to log in on a computer to purchase gems.
    "What would your good be doing if there were no evil?"

  2. #2
    Senior Member *MATRIX*'s Avatar
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    Raiven, right now IOS does not support the interface to make payments to buy gems, so we are limited by purchasing on a PC.

  3. #3
    Member RAIVEN's Avatar
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    But I can not login on PC. The other bit is just a side note to say that if others cannot as well there is no revenue stream from gems.

    Here is a screenshot of where I get stuck. Screen Shot 2019-01-27 at 11.19.56 AM.jpg
    "What would your good be doing if there were no evil?"

  4. #4
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    Raiven:

    What kind of PC ? Not sure about Macs, but it should work on most PC's if the link shows up.

    If you are using Firefox (and maybe you could try it in Firefox) click outside the play window and hit CTRL + SHIFT + K and see if there is an error message in the output window.

    Chaos

  5. #5
    Member RAIVEN's Avatar
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    Chaos, I tried using Safari and it works fine now. I was using chrome and it worked fine before but then suddenly it was not.
    "What would your good be doing if there were no evil?"

  6. #6
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    Raiven:

    Ok, thanks for the update. Instant Games (Javascript) are very new, they can be problematic at times.

    Chaos

  7. #7
    Member RAIVEN's Avatar
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    Chaos, I believe it was my ad blocker that was causing the problem. I tried turning it off while playing and now everything is all good.
    "What would your good be doing if there were no evil?"

  8. #8
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    Raiven:

    That is possible, many ads are now javascript and the game is in javascript.

    Chaos

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